In response to a climate where workplace tensions are running high, we are proud to offer a series of modules which address many of the key workplace issues.
There is considerable support for investing in empowering approaches in order to ensure that small incidents are kept in perspective and a respectful workplace can help maintain a healthy environment for businesses to prosper in a more positive way.
These modules have been designed so that large groups of staff can attend with the least impact on the business. The system is entirely flexible and cost effective delivered on site and can be used as stand alone or scheduled as a complete unit.
Module 1 – Workplace Respect
The 4 R’s (Relationships, Roles, Responsibilities and Respect)
This module addresses some of the fundamental basics of healthy organisations in a practical and interactive way. The areas covered include what is sometimes referred to as pro social behaviour and the key concepts include developing healthy relationships, motivational communication skills, clarity of role reinforcement and dealing with issues immediately. It also covers the legitimate use of authority.
Time – 2.5 hours
Module 2 – Workplace Respect
The 3 P’s (Problem Solving, Positive Communication and Pro-activity
This module builds on the first module and develops the basic skill set. Problem Solving lies at the heart of proactive workplaces but the way in which this is approached can create confusion. In this module individual problem solving skills and deficits will be explored and a model derived from the cognitive behavioural literature which breaks down the concept into small chunk size steps will be taught.
Time 3 hours
Module 3 – For Front Line Supervisors and Managers
The analysis of episodes of behaviour, if handled correctly can prevent an escalation of the issues. This module will look at:
• The Understanding of Behaviour
• Cognitive Behavioural Strategies
• How to Analyse Behaviour
• How to Assess Risky Behaviour
This framework could have a profound impact on the positive management of behavioural episodes but also provides at very early stages an evidence base for information gathering.
Time 3 hours
Here are some examples of how these modules can be used.
A company needs to train 200 staff starting with Module 1
Twenty staff can attend each module which can be run 3 times a day /evening. This module is 2 hours duration
The process to train 200 staff takes under 4 days,
A small company wants to train all 20 of its staff in groups of 10 in modules 1, 2 and a small group in module 3.
The modules could be run for each group over 2 days but half the workforce would still be available each day and module 3 could be run on the morning of the third day
The actual course time per day was (Day 1) – 5 hours, (Day 2) – 6 hours and (Day 3) – 3 hours.